Hospitality
Accuracy
Ensure that your listing's photos, property type, number of units, and general description accurately reflect the listing guests will experience.
Communication
Respond to all inquiries and reservation requests within 24 hours.
Availability
Update each listing's calendar to accurately reflect dates when it's available for bookings.
Commitment
Ensure that you can commit to your guest before accepting a purchase.
Amenities
Any amenities, appliances, and features promised at the time of booking should be available and operational.
Welcome
Make sure that your listing is available to guests at the predetermined entrance time.
Support
During the reservation/buy any issues that may arise. Alternatively, provide guests with a designated and reliable point-of-contact.
Reviews
Genuine reviews are the cornerstone of our trusted community. Leave a review for guests within 14 days.